IntegraScan

I used this company and paid my 59.00 and got nothing about the person i was searching. And i know they had at least 5 felony arrest.

Please dont depend on this for safety for you or your family. Its so sad

scam beware. customer service never responds!!!!!!!

Search results were completely invalid, and customer service never ever answers or responds back.

scam scam scamI was very upset as you could imagine. Moving forward, I have been very pleased with the services provided by backgroundverify.com and I feel more comfortable using them as the founder is a retired Federal Agent.

Horrible HOrrible!!!!!!

I purchased a background check from integra scan and got nothing current on the person I requested the check on. I was able to come up with more information using specific court websites and name searches then they were able to provide me. When I emailed requesting a refund they asked why i used them if I could find it on my own. They refused to give me a refund and threatened to sue me for libel if I put on my blog what a rip off they were.

Be cause of integra scans "clean background check" we hired a *** whose criminal activities include harassing, stalking and assaulting women along with child abuse and 3 years of prison.

Oh yeah and our business is located at our home.

Hopefully this *** won’t be coming back to haunt us but I can assure you if he does Terry Sweet or whoever you are- you're going to have to come out of your Mommys basement because you are going to be spending a great deal of time in court!

I hope you get whats' coming to you-you are a little slimeball!!!!!!!!!

BUYER BEWARE!!!!!

The charged me $33 dollars and never even returned my traffic citations, much less anything else. I was wanting to check what would show up on my record if someone looked.

I know its not nothing, but what would surface?

When I complained, they danced, essentially not refunding my money. Many emails were sent and they always had an excuse, too old, not the right county. A bunch of ***!

I am pissed! This company is a scam.

they don't check anything well, or at all, and charge a lot of money to do it. They say results guaranteed, but won't return your money!

Based upon Integrascan's method of generating criminal background reports, it is likely that many consumers are incorrectly reported to potential employers as having criminal records or report felony convictions for individuals who may have pleaded to misdemeanor offenses. Moreover, applicants are likely unaware that potential employers are receiving this inaccurate information and using it to deny employment.

The federal Fair Credit Reporting Act prohibits this type of business practice and allows victims of inaccurate reporting to sue the provider of the information both on an individual basis, and as a class action to change business practices.

If this has happened to you, please contact us at apecora@***.com or mdooley@***.com.

I am a member of a group researching www.integrascan.com and am posting a review of information collected about Terry Sweet of Integrascan. Please note that this review will be organized as follows:

1) Facts discovered, Legal issues, Web sites for further review

2) What you can do

After reading this review, if you wish to add a comment, please do so in as concise and factual way as possible. I understand that it is difficult to not get emotionally involved when expressing a bad experience, but ranting and raving detracts from a clear message - which is what you want, and we all want. :)

Item 1: Facts discovered, Legal issues, Web sites for further review -

A. Who or what is Integrascan? Integrascan is one man, not a company with employees. It is misrepresented in various Web sites (such as www.integrascan.net IntegraScan – Employee's blogging about company happenings at IntegraScan.com) but in fact consists of one man: Terry Sweet. In any of the reviews and complaints ever posted since the inception of the company, he has always been the "CEO," the "customer service representative," the "sales person," the various "employees [1 and 2] of the company," and the only contact person for the Better Business Bureau.

B. Misrepresentation of various issues.

1) One issue, is of course, his money-back guarantee, which he has not stood by in numerous occasions. Please review various reports on this site as well as at the Better Business Bureau (www.bbb.org) and at www.ripoffreport.com for testimonies of this. Few people have actually followed through and found ways to get their money back, but many have been scammed.

2) Another issue is the way he collects information. When doing a people search on his site, after you click the "submit" button, you will notice (as of today, June 4, 2010) the following displayed on the screen while the engine searches: "Our records come directly from Federal and State repositories. They are updated on a daily basis." I called him myself to clarify what he meant by "Federal and State repositories" and to ask how I could be sure that the information is accurate. His reply was that the government released our personal information after the Freedom of Information Act. This is completely false. I, and several others, called the county clerk (courthouses of several states) to inquire about this, and each one replied that there is NO government body, Federal or State, that releases personal information. Criminal records are publicly listed, but personal information (SSN, addresses) is never given out by any government entity.

He can collect information from Credit Card Bureaus (unless you request a security freeze with all Credit Card Bureaus) as well as from online profiles and credit card and other offers, etc that you sign up for, in which you forget to check "do not share with third parties." Also, he can collect personal information when you visit his site through "cookies" that check out your computer.

3) Another area of misrepresentation is the meaning of the Patriot and Freedom of Information Acts, both of which are unrelated to his practices. Please note that in various email transcripts from him to a customer, he threatens with these Acts, saying he has the right to publish personal information and will sue if they report him because it is a "crime to slander a corporation." It is, in fact, a crime to slander any entity, but the definition of slander is as follows:

a. a defamatory statement;

b. published to third parties; and

c. which the speaker or publisher knew or should have known was false.

All three of the above items have to be true to constitute slander. In other words, if it is a true statement, it is not slander.

Please note that Section 605B (d) of the Fair Credit Reporting Act addresses the reseller of personal information. The reseller does not have the same obligations as the original data brokers with regard to informing the consumer of avenues to pursue in reporting identity theft/fraud, but he (reseller) DOES have to block the identified information in such cases, which Terry Sweet of Integrascan has refused to do. Please note the following Web site to read a report of his behavior: http://www.privacyrights.org/online-information-brokers-and-consumer-privacy

The first example mentioned in this article references the inability to communicate with any administrators or the CEO (there is only one man: Terry Sweet) and that when he was finally contacted, he refused to remove her information even after being informed by her attorney, with accompanying letters from her doctors and therapist, that she was at risk of physical harm if her residential location was disclosed.

Since the printing of this article, the director has been advised of Section 605 of FCRA and will hopefully be able to pursue further action.

C. Integrascan ratings with the BBB and other reliable organizations

Please note that Integrascan has an "F" rating with the Better Business Bureau (www.bbb.org). Search Integrascan at that Web site as well as at www.ripoffreport.com. Additionally, check with the FTC and attorney generals of New York and Florida, as they will be able to validate the many negative reports on this business.

Item 2: What you can do

Please note that there are a number of actions you can take. You can file a complaint with the attorney general of your state as well as with the attorney general of New York. If you entered personal information on his site (to search for yourself or to make a purchase) and found that additional information about yourself was then available on his site in successive searches, be sure to report that as well.

You can also file a complaint with his ISP: www.rackspace.com. The proper legal channel is to address the email to abuse@***.com Attn: Sydney S. Be sure to keep a copy of your email, and follow up. Let them know that you may also need to file with the BBB, FTC, IC3, and attorney generals of New York (the state where Terry Sweet/Integrascan is registered) and of Texas (the state where Rackspace, his ISP is located). The above mentioned websites are:

Better Business Bureau: www.bbb.org

Federal Trade Commission: http://www.ftc.gov/ftc/contact.shtm

Internet Crime Complaint Center: http://www.ic3.gov/default.aspx

http://www.ic3.gov/default.aspx

Google your state's attorney general to find the relevant Web site.

You can also post an online complaint here and at various other sites, and use free online ads to advertise your complaint. Use relevant words as "keywords" for your ad to be searched. You can also create a free Web site for this purpose (be sure to keep it completely factual). Or, you could pay a small fee ($4.99 a month with www.homestead.com) to create a Web site that shows up in top searches. Again, be factual, clear, and concise.

I hope this serves as a benefit to those of you out there who were not already aware of this information.

Best regards.

Do not use www.integrascan.com for any background checks!! All the information I got was not at all accurate.

Dates, case numbers, addresses etc. were completely wrong. All of the criminal background records are public information anyway so you would think they could get something correct. The money back guarantee is a complete lie!!!

The customer service pretty much told me they don't even have a guarantee. They didn't care that all the info was incorrect and said the get it from a database. Who's database that might be I have no idea. Do not use this company.

Pay a little more and get a legitimate company to do your check. I can't believe they are allowed to stay in business!

After getting ripped off with Integrascan myself (and a very rude reponse by the person that makes up the company - Terry Sweet), I started hearing about the ways criminals are using people searches to steal identity. So I contacted Terry Sweet again. Again, he was very rude, said my safety issues "aren't his concern."

Then I researched him more, and - guess what?! This man who couldn't care less about standing by his money-back guarantees, and who couldn't care less about anyone else's safety issues, also runs Identity Alert (www.identityalert.org)! Same contact number, same "privacy policy" etc! Wow! I certainly wouldn't trust someone like him with ANYTHING about my safety issues. Beware.

Also, I contacted his ISP, rackspace.com (you can look up their real number if you google whois and then look up their domain name: www.rackspace.com), and they said they are investigating him themselves. He said to report all complaints to legal@***.com or abuse@***.com, which I've also seen in other posts on here.

Also, if you have been scammed or treated in an unethical manner, as many on here appear to have been, you can report to:

Better Business Bureau: www.bbb.org

Federal Trade Commission: http://www.ftc.gov/ftc/contact.shtm

Internet Crime Complaint Center: http://www.ic3.gov/default.aspx

Google and any other search engine that sponsors his ads.

Also, google your state's attorney general to find the relevant Web site. You could also report to New York State attorney general (the state where Integrascan is registered) and Texas (the state where his ISP is).

I've also read, from other scammed people, they they have received strange calls at strange times, that would seem to correspond to a time zone in the East.

Stay far away from Terry Sweet, Integrascan, Identity Alert, and anything else that Terry Sweet dabbles in!!! (supposedly he runs a number of Internet "companies").

Interesting facts:

1) Is Terry Sweet (CEO and only member of "company" www.integrascan.com) a criminal himself?

2) He has refused to take down records even after being informed of safety risks such as identity theft and serious stalking issues -- even with bank letters and court orders validating these claims. When confronted, he says he "never received" the copies of the documents. Refuses to remove the information and says other people's safety issues aren't "his concern."

The question here is, does this violate Section 605 of the Fair Credit Reporting Act? Remember, this section refers to RESELLERS and third-party providers, not the original data brokers.

3) How is his customer service? Read reports and even transcripts of his emails at various reports on www.ripoffreport.com Here are a few such links:

http://www.ripoffreport.com/customer/integra-scan-integra/integra-scan-integrascan-natio-794cb.htm

http://www.ripoffreport.com/credit-services/integrascan/integrascan-ripoff-all-backg-4c8d3.htm

http://www.ripoffreport.com/internet-services/integra-scan-integra/integra-scan-integrascan-natio-24323.htm

4) What kind of rating does he have with the Better Business Bureau?

Check it out: look up Integrascan on www.bbb.org

5) Does he use threats and intimidation (and badly misquote the Freedom of Information Act and Patriot Act, both of which are entirely unrelated to his unethical behavior)? Check it out!

And last, but not least, Rackspace is his Internet Service Provider. Report his unethical and dishonest behavior (whether it be that of not removing data in cases of personal safety -- i.e., identity theft, stalking -- or of making up wild excuses and accusations to avoid standing by his "money-back guarantee."

REPORT HIM!!! ABUSE@***.COM Attn: Sydney S.

Here is the email address to contact to report Terry Sweet of Integrascan.com:

abuse@***.com

Attn: Sydney S. in the subject line

That is his ISP, and they will deal with him if you provide all details of his scams and unethical dealings. Be sure to be very detailed and exact about his actions.

Also, please file with the Attorney Generals of New York and Florida, reporting Integrascan. Also with the FTC and BBB. Section 605 of the Fair Credit Reporting Act states that resellers and providers of personal information MUST remove personal data within 4 business days after being informed of identity theft and personal safety issues. To not do so is criminal negligence. He has refused to take down personal info even in cases of identity theft and stalking issues. Has no consideration for human safety. Commits crimes, disregarding Section 605 of Fair Credit Reporting Act. Misquotes Privacy Act and Freedom of Information Act, taking it out of context and using it for his own gain in illegal ways. Call him on it. Report him to rackspace.com (abuse@***.com)

Integrascan has an "F" rating with the Better Business Bureau for good reason.

Additionally, in those times when people searches and information records are well warranted, he has not stood by his guarantee. Very shady, dishonest. Go to www.ripoffreport.com and search for Integrascan. Also, go to www.bbb.org to see his "F" rating.

REPORT HIM!

Please note that this company, Integrascan, www.integrascan.com appears to collect your personal information when you enter the site, in addition to adding to its database whatever information you type in. It is not known whether it is actually run from within the U.S. Currently reported are several incidents of "calls from the company" in hours between 9pm and 5am, corresponding to a European time zone.

The company is currently under investigation, and more information about company activities can be found at the following post:

http://integrascan.pissedconsumer.com/www-integrascan-com-people-search-scams-integrascan-company-one-man-3a-terry-sweet-201006****4569.html

Its Internet Service Provider is in Texas, but not the actual company. Please note the false advertisements and misrepresentation set forth by www.integrascan.com, in addition to its location.

Please avoid this company and report any suspicious activity to the FBI.

I paid the $34.95 in order to check the background of a potential client. During the first conversation, the man admitted to me that there would be a felony conviction from 1998. The nature of the felony wasn't such that it would cause any concern me as far as doing business with this person.

The Integrascan report came up empty. Nothing whatsoever. While that's a good thing if it's accurate, I knew for a fact that it wasn't. A subsequent background check with Intellius uncovered the felony conviction and a couple of minor things.

I asked Integrascan for a refund, attaching a copy of the Intellius report. They refused, saying that the felony conviction wasn't in any of their databases. Two subsequent emails, pointing out their guarantee, were answered by double-talk.

This company is located in New York. I filed a negative report with the Better Business Bureau of upstate New York, a complaint with the New York Attorney General's office, and a dispute with my credit card issuer. Integrascan contested the dispute every step of the way. It took almost six months to get a refund.

Subsequent research on the internet has unearthed numerous complaints about this company.

Bottom line: Stay far away from Integrascan. There are much better, reliable, trustworthy providers of background information (i.e. Intellius, USSearch, etc.).

--- by Tom Barrister